Terms of use

OBJECT

The purpose of these Terms and Conditions of purchase is the supply by HAAN BRAND of the products offered in its online store, in exchange for a financial benefit.

SERVICE

HAAN BRAND prioritizes the satisfaction of its customers and wants to achieve it through excellent service. Therefore, it guarantees the quality of the delivered products and the delivery of the same in the terms mentioned below.

Help

If you need help to make the purchase online or on a product, do not hesitate to contact us through our email shop@haanready.com, we will be happy to help you.

Privacy

All data provided by HAAN BRAND customers will be treated with extreme privacy and will not be disclosed to third parties, except when necessary for the delivery of the order.

Bank details are processed directly by PayPal, the provider we have chosen for the electronic collection service as it is “the fastest and safest way to pay online” or through the Redsys entity’s platform. Therefore, HAAN BRAND will never see the information of customers’ credit card, they will simply receive the payment and the order details to process it. For more information visit www.paypal.com and / or the information on the Banco Sabadell Virtual POS payment platform, or contact us at shop@haanready.com.
We reserve the right to use commercial data anonymously to study purchasing habits and uses.

We reserve the right to use commercial data in an anonymous form to study purchasing habits and usage.

After-sales service

If you want to contact our Customer Service, you can send us an email to shop@haanready.com.

ORDERS

Price

The products will be sold at the indicated price, the one collected at the time of the order confirmation by the customer.

Taxes

All prices include Value Added Tax (VAT), in force but exclude shipping costs that will vary depending on the number of products purchased and the country where it is delivered.

Order confirmation

Once the client has made the payment corresponding to the order, an order confirmation will be sent to him in the form of an email.

PAYMENT

Payment method:

You can pay by Visa, Visa Electron, MasterCard, American Express, Apple Pay, Google Pay and PayPal. By selecting the credit/debit card payment method you wish, you will have to enter all the necessary data, protected by Shopify Payments secure payments. To purchase with PayPal, select this payment method and click on "FINISH ORDER". You will then be redirected directly to the PayPal page to proceed with the payment.

If you buy with Scalapay, you will receive your order and pay in 3 installments. You confirm that the installments will be sold to and will be purchased by Retail Installations SPV 1 Limited, related parties and their beneficiaries and you hereby unconditionally and irrevocably authorize and consent to this sale.

Privacy and Security:

PayPal and the Redsys card payment system are the most reliable, secure and fast way to make payments online. Indeed, as PayPal and Redsys are the ones who make the collections directly to our clients, HAAN BRAND will not have access to the latter’s bank details.

For more information visit www.paypal.com and / or the Banco Sabadell payment platform section, or contact us at shop@haanready.com.

PRODUCT INFORMATION

We pay great attention to the information regarding the characteristics of the products through technical descriptions, list of ingredients, how to use and photographs that illustrate the products. All this is done within the limits of technique and respecting the best market standards.

For any questions and / or queries, the client may contact us through the mail shop@haanready.com.

COPYRIGHT | INTELLECTUAL PROPERTY

All the content of the HAAN BRAND online store, illustrations, texts, denominations, brands, images and videos, are the property of HAAN BRAND.

Any missuse can be legally pursued.

COMPANY

For any query, complaint or suggestion, the client may contact us through the mail shop@haanready.com.